Incident Management

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Incident Management

1. FPT Cloud Portal
2. Incident Management

Incident Management FPT Smart Cloud officially launched the Incident Management feature. Incident Management is an intelligent incident management tool designed to help you quickly respond to disruptive and unexpected events. With the ability to integrate with Jira and Webhook tools. Incident Management simplifies your incident response process, reducing the time and effort required to manage incidents.

Home page

01Initial Setup

• Initial Setup

02Tutorials

• Configure Integrations
  • Incoming Webhook
  • Outgoing Webhook
  • Atlassian Jira
• Configure Incident Settings
  • Incident Label
  • Incident Severity
  • Incident Status
• Create an Incident
• Incident Management
  • View Incident Detail
  • Post Incident Activity
  • Change the Incident Status
  • Change the Incident Severity
• Incident Data Visualization

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